Frequently Asked Questions
Everything you need to know about shopping at Pattern Emporium.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure a perfect fit.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my patterned garments?
To preserve the vibrancy of our prints, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and direct sunlight during drying.
Do you restock sold-out patterns?
Many of our collections are limited edition. However, if a popular pattern is scheduled for a restock, you can sign up for notifications on the specific product page.